Frequently Asked Questions
Everything you need to know about our luxury essentials and heritage craftsmanship.
What is the Sunspel delivery timeframe?
Standard shipping typically takes 3-5 business days within the UK, while international orders can take between 5-10 business days depending on the destination and customs processing.
How do I return an item?
We offer a 28-day return policy. Items must be in their original condition, unworn, and with all tags attached. You can initiate a return through our online portal to receive a prepaid shipping label.
Where are Sunspel clothes manufactured?
Since 1937, many of our core products, including our luxury t-shirts, have been handcrafted in our own factory in Long Eaton, England. We also partner with specialist artisans globally who share our commitment to quality.
How should I care for my Sea Island Cotton garments?
To maintain the integrity of the fibers, we recommend washing Sea Island Cotton at 30°C with a gentle detergent. Avoid tumble drying; instead, reshape the garment while damp and dry flat.
What payment methods do you accept?
We accept all major credit and debit cards, including Visa, Mastercard, and American Express. We also offer express checkout via PayPal, Apple Pay, and Google Pay, as well as buy-now-pay-later options via Klarna.
Can I track my order once it has shipped?
Yes, once your order leaves our warehouse, you will receive a confirmation email containing a tracking number and a link to the courier's website to monitor your delivery progress.